SUBSCRIPTION MODEL

Regular deliveries

A feed subscription for your horse offers many advantages : You receive your feed automatically and no longer have to worry about reordering. This way, you always have enough in stock, save time, and often benefit from lower prices than buying individual items. Furthermore, the subscription provides greater planning security and, thanks to consolidated deliveries, is also more sustainable.

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You can manage your subscription here

Manage subscription

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Ask questions about the subscription directly

Write an email

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Browse through our shop

Go to the shop

FAQ about the subscription

What do I need to be aware of?

Do I have to pay extra fees for a subscription?

No, you can subscribe completely free of charge and without obligation. There are no additional costs. However, please note that prices are subject to change. Subscribing does not guarantee a fixed price. If the products included in your subscription are affected by a price increase, we will inform you in a timely manner so that you can adjust your subscription accordingly.

How will I be notified about the shipment of my subscription products?

This happens automatically, just like with any other order you place. You'll receive a standard order confirmation with all the necessary information. Please note that if you wish to modify your subscription, this must be done before the order confirmation. If your subscription has already been activated, but you no longer wish to receive the products, you can simply refuse delivery or return the products to us after receiving them.

Why should I even subscribe?

It's simple: Depending on the subscription model, you save real money! Every subscription includes an automatic discount on the products you order. You can also plan your annual feed supply and don't need to store it yourself! This way, we continue to protect your feed from external factors like moisture or mold, and you still receive it on time to optimally nourish your horse. The feed you receive is always fresh. If your horse's diet changes, you can easily switch feeds without worrying about having too much feed on hand. A subscription is therefore practical in every way, not only for you but also for your horse.

I only want to receive one product from my order regularly. Can I still order the other products in the same order?

Of course, that's no problem at all. Simply add the products you only want to receive once to your shopping cart as usual. You can select the products you want to receive regularly and subscribe to them with just one order. We will then only send you the subscription products regularly, and not the other products in your order.

Which delivery intervals can I agree to?

We currently offer the option to send you your favorite horse feed monthly, every two months, or every three months. If you require a different delivery interval, please just ask.

How do I pay for my subscription?

You can pay for your subscription either by credit card or PayPal. In both cases, your subscription will be automatically paid before each delivery. Please check that your credit card is still valid. If the payment method on file is no longer valid, you will not receive your subscription. In that case, you can either take out a new subscription or change your payment method.

How do I pause or cancel my subscription?

You can manage this at any time via your account. In your account, you can see which subscriptions are active and pause or cancel them with a single click. There are no additional costs, even when resuming the subscription. This way, you remain flexible and can adapt to your horse's situation at any time.